How To Cancel XFI Complete? (Step By Step Guide)

If you wish to know How To Cancel XFI Complete? From your Xfinity plan then you are at the right place. Disconnecting Xfinity Internet is very easy if you know how. This article shows how to cancel your Xfinity internet plan without paying extra fees. Use this step-by-step guide to disconnect your Xfinity internet and do it on time to avoid being charged extra.

Xfinity (previously Comcast) is an American Internet and cable television company. They have so many plans, from 50 Mbps to 2000 Mbps. However, although some of its services are awesome, they are also expensive, and you might back out of the plan and try to find a lower-priced one. Some other people might be moving out and be forced to cancel Xfinity. Whatever the case, you may need to know how to cancel Xfinity. So, keep reading this to find out. What to do exactly?

How To Cancel XFI Complete?

Most people love Xfinity for its Internet services. However, if you are not satisfied with the plan. You can always cancel it. Well, there are 5 steps you need to take to cancel it.

Step 1: Call Comcast

You have to call the company to cancel your Xfinity account. You should call Comcast Retention at 1-800-XFINITY or 1-800-COMCAST. The number should also appear on the bill. So, you call instead of pressing numbers on the menu. You tell them how you want to cancel your subscription.

You know the menus are very confusing, but if you have a clue what you want then it’s all good. Don’t talk to technical support or billing. Don’t tell them you are trying to transfer service to another address. Because then they will transfer you to another department. All you have to say is “Cancel Service”. You can read their phone trees on Get Human if you don’t believe me. Or you can even skip the entire process.

Step 2: Explain Why You Need to Cancel.

When you contact the Comcast retention department to cancel your Xfinity account, you have to give them a reason. But the only way to ensure you are canceling the service is to tell them that you are moving out, miles and miles away from any location that might have Comcast services.

The Verge back in 2015 there was a Comcast employee manual leaked. This manual offered the reasons one can cancel Xfinity. Comcast asked them to take it down, but Internet users are quick and they saved the list of why people were canceling their Xfinity subscription.

Step 3: Stand Your Ground

Comcast sure doesn’t want to lose any customers. They may try to make you stick around by using every trick they can, like offering free Internet upgrades, free HBO, or a better deal. No, they even try to get you to call back another day so that you will cancel the service.

No matter how good this sounds, do not let them persuade you. It is your decision and your right to cancel. Remain polite, yet firmly state that you would like to discontinue the service. It’s important to be kind because the Comcast rep is responsible for what happens to your subscription.

They may stop sending you bills and keep charging until you get sent to collection, or they may shut off the service earlier than agreed. But if you are kind, they will do everything right and offer you the cancellation you want.

Step 4: Return the Comcast Equipment

You won’t be able to keep the Comcast stuff when you cancel it. If you don’t do this the way they want, you may be charged. So, you know what to do, you better ask them what equipment is on your file and write it down somewhere. Then, write down their serial numbers.

The equipment can be returned at a Comcast store, UPS store, or in a prepaid box. Be sure to photograph the equipment and serial numbers. And then a receipt and snap a picture of it. It’s important to keep records.

Step 5: Confirm the Cancellation

Call Comcast to confirm the cancellation. Ask if there is any unreturned equipment or outstanding balance and if the service is fully canceled. But if not, you make them finish canceling you and then you call them back in.

What Is XFI Complete?

XFi Complete is a subscription service provided by Xfinity. It is a service provided by Comcast. $25 a month extra for the Xfinity Gateway. With unlimited data, the home Wi-Fi is better. It is a combined modem, router, and voice box that connects to the internet and enables network security and control.

But when you combine your xFi Complete with your xFi Pods, your wireless range expands greatly and you can cover much more area around the house. And it integrates nicely with the growing web of smart devices so it’s good for the IoT.

How XFI Complete Work?

Xfinity xfi Complete has awesome mesh technology so that every device connected has a solid signal and there are no more dropped connections and slow performance. For better coverage, XFI Complete often provides xFi Pods (Wi-Fi extenders) to eliminate dead zones and ensure a strong signal throughout your home. Plus, it has free data so no overage charges for those internet hogs.

XFI Complete takes your home Wi-Fi to the next level with advanced security, whole-home coverage, and unlimited data. That comes with Advanced Security to keep your connected devices safe from cyber threats. it automatically blocks any suspicious activity.

The Xfinity xFi Gateway router will provide you with faster speeds and better performance, and with the Xfinity App you can manage your network, set up parental controls, and monitor your devices. XFI Complete offers not only higher-level technical support. but also, a more streamlined and secure home internet experience.

XFI Complete Benefits & Drawbacks

XFI Complete Benefits

1. Unlimited data: If you’re enrolled in Xfinity’s 1.2 TB internet data usage plan, you’ll have unlimited data.
2. Advanced Security: This feature protects your mobile devices from cyber threats when you’re away from home.
3. Free upgrade to a better Gateway: You can upgrade to a nicer Gateway after three years, it is free.
4. WiFi Boost Pod: If recommended, you’ll receive a WiFi Boost Pod to extend your network.
5. Whole Home WiFi evaluation: After activating your Gateway, you’ll receive an email that your Whole Home WiFi evaluation has begun. After the 14-day assessment period, you’ll receive more emails with information about your network performance.

XFI Complete Drawbacks

• Security Risks: The unsecured nature of public WiFi makes it easier for someone to intercept your data or hack into it. Thus, people should take care and think about using a VPN.
• Variable Speeds: Although Xfinity wifi is pretty fast and dependable. This depends on where you are located and the number of people. Who is connected to that hotspot?
• Limited Availability: Xfinity has many hotspots, but they do not reach everywhere, particularly in rural areas.
• Connection Issues: In crowded places. People face difficulties when trying to connect to or remain on the network.
• Data Privacy Concerns: Public WiFi may lead to data privacy problems. It gives online activities opportunities to be more exposed than in private networks.

Is It Possible To Remove XFI Complete?

Yes, you can remove XFINITY XFI COMPLETE, all you have to do is:

• Pull up the Xfinity app on the streaming device.
• Go to Security > Advanced Security
• Click the Gear icon in the top right corner
• Tap Advanced Security on the go
• Turn off the feature

The moment you make this request Removing XFI Complete From My Bill will no longer appear on your account and any related fees will. Just remember to check your next bill statement. If indeed they have done it rightfully to confirm that they terminated that particular service. You can also disconnect your Xfinity by selecting a callback time or going to an Xfinity Store.

Want To Remove XFI Complete Add-On From 2 Year Contract

Xfinity allows subscribers to cancel their internet or cable TV service anytime without cancellation fees or penalties. Except for the home phone which is a mandatory 2-year commitment. There are no cancellation fees for most residential services through Xfinity. Here are the details on Xfinity’s cancellation policies:

• Internet Service: There is no cancellation fee for canceling Xfinity Internet. You can cancel anytime without penalty.
• Cable TV: Xfinity TV also has no early cancellation fee. You can cancel service at any time.
• Phone Service: Xfinity home phone service requires a 2-year agreement. There is an early cancelation fee of up to $100.
• Equipment Fees: If you rented devices like routers, modems, or cable boxes, you must return them within 7 days of canceling or you may incur non-return equipment fees up to $150 per item.
• Your Last Bill: if you cancel in the middle of your billing cycle, Xfinity will prorate your last bill according to the number of days left and subtract any credits due.

How Easy Is It To Remove / Add XFI Complete?

• Removing or adding XFI Complete is a straightforward process. To remove it. Contact Xfinity Customer Support via phone, chat, or the Xfinity app. The process is easy, but if you’re under contract, removing it may impact your bill or involve early termination fees. Changes usually take effect in the next billing cycle.
• The same goes for XFI Complete, it’s just as easy to add. This will take effect right away or by the next billing cycle. 

Why Do You Want To Remove XFI Complete?

There could be many reasons that one would want to discontinue XFI Complete on their Xfinity plan;

• Cost Savings: Xfi Complete is an add-on that makes your bill more expensive. Some people would say that is a waste of money and may want to abolish it to save money.
• Not Needing the Extra Features: If your current Wi-Fi setup provides sufficient coverage and security, added features like unlimited data or xFi Pods may no longer be needed.
• Limited Data Usage: Unless of course, you don’t use much data, or your browsing habits have changed, and the unlimited data that comes with XFI Complete becomes superfluous and you would be inclined to cancel the service.
• Using Your Equipment: XFI Complete usually includes an Xfinity xFi Gateway modem/router. However, if you want to use your equipment, you turn off the XFI Complete, otherwise, you get charged extra to rent theirs.
• Contract Adjustment: Whether you’re renewing your contract with Xfinity. If you’re trying to streamline your plan, discontinuing the XFI Complete make your account more suitable for your needs.

Can I Remove XFI Complete After Installation On A 1-Year Gigabit Plan Contract?

Yes, you can remove XFI completely after installation on a 1-year gigabit plan contract. But if you cancel before your contract, you get charged an early termination fee (ETF).

Cancel Xfinity xFi Complete

Call Xfinity customer service at 1-800-XFINITY (1-800-934-6489).

Early termination fee

If you terminate your contract before that time, you will be subject to an ETF. The amount of the ETF is based on how much of your contract is left.

No-contract packages

You can opt out of ETFs if you get a no-contract or no-term agreement, but those packages are always more expensive than contracted plans.

Downgrade from xFi Complete

If you downgrade from xFi Complete, Advanced Security on the go will be disabled on your devices and your Xfinity VPN profile will no longer work. 

Do You Need Assistance Cancelling The XFI Complete?

Yes, but only if you cancel through an Xfinity representative, if you cancel online, you still have to talk to a rep. You can contact Xfinity by:

• Calling Xfinity customer service at 1-800-XFINITY (1-800-934-6489)
• Chatting with an Xfinity representative online
• Visiting a local Xfinity store
• Completing an online cancellation form
• Mailing a cancellation request to Comcast Cable

According to Xfinity, it takes up to 2 business days for them to process a cancellation request after you email it to them.

How To Get Rid Of XFI Complete Charge Xfinity Bill?

To get rid of the XFI Complete charge on your Xfinity bill, follow these steps:

• Contact Xfinity Customer Service: Contact Xfinity and ask them about the fee.
• Understand the charge: So, what all in XFI Complete and how much does this cost?
• Assess your needs: And just see whether or not you need all those damn services or can you unsubscribe from some of them.
• Downgrade or cancel services: Please stop or at least decrease some of the unnecessary services to make the cost a bit lower.
• Negotiate with the representative: If you’re a good customer. Ask if they’ll cancel it. At least minimize it.
• Check for promotions or bundles: Ask if any promotions or packages that could lower your bill.
• Review and confirm changes: Make the necessary changes and take the charge off or at least lower it next bill.

Anyone Using Xfinity XFI Complete With USG

Yes, some users are Xfinity XFI complete, with a USG (unified security gateway). XFI Complete is a suite of security provided by Xfinity and works along with a USG to give some pretty cool network security features. The USG is a network device that provides advanced security features such as:

• Firewall protection
• Intrusion detection and prevention
• VPN support
• Content filtering

When used with XFI Complete, the USG can help to:

• Enhance network security
• Protect against cyber threats
• Control access to network resources
• Provide an additional layer of security for IoT devices

Some benefits of using XFI Complete with a USG include:

• Comprehensive security protection
• Simplified network management
• Enhanced threat detection and prevention
• Improved network performance

How To Cancel Xfinity Service Without Calling?

To submit your cancellation request remember, it can take up to 2 days to process your request. Once your cancellation is confirmed on the web, your Xfinity Internet will still be available, however, you will lose Xfinity Instant TV. There are many ways to cancel Xfinity without having to call.

Canceling Xfinity Instant TV

You can cancel your Instant TV subscription over the web. But your Xfinity Internet will still be available even after cancellation.

Canceling Xfinity WiFi Pass

To cancel your Xfinity WiFi Pass, click the Unsubscribe link in your confirmation email. You can also disable auto-renew and thus effectively cancel the pass after your initial 30-day subscription.

Canceling Xfinity Mobile

If you are transferring your phone number to a new carrier, you do not have to call Xfinity to cancel. After your new provider turns your service on, Xfinity will deactivate your Xfinity Mobile.

Canceling Xfinity Stream Saver

You can cancel your Xfinity Stream Saver by going to the Entertainment Management page and clicking Remove on the Stream Saver tile.

You can also cancel Xfinity services by:

• Contacting Xfinity through the Contact Us page
• Chatting with an Xfinity rep online
• Visiting a local Xfinity store
• Mailing a cancelation request to Comcast Cable

How Do I Contact Xfinity To Cancel?

To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. To cancel Xfinity Mobile service, also you can:

1. Sign in to your Xfinity Mobile account.
2. Go to the Devices tab.
3. Select the device associated with the phone number you want to cancel.
4. Scroll down the page and select cancel this line.

Conclusion

Do you know How To Cancel XFI Complete? It is very easy to cancel XFI Complete. Contact customer support at Xfinity or use their online options. If you above steps (calling customer service, making sure your cancellation went through, and keeping an eye on your bill) then canceling XFI Complete is a breeze. Be sure to check for any potential impacts on your bill or contract terms and ask for written confirmation of the cancellation to avoid any issues.

Frequently Asked Questions